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Worldpay for gaming
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Products
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Partners
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Associations
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Thought leadership
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Worldpay for gaming
New geographies, platforms and technologies are making the world of gaming more complex than ever.
As player expectations continue to rise, operators need a payments partner that helps keep your players in the game and your business ready for the future. The standard for payment processing is now to be able to provide a seamless and frictionless payment experience with full reassurance that players are protected against fraud.
We understand the world of gaming, from technology and regulatory compliance to global business demands, allowing us to help operators meet the needs of increasingly savvy players. Our expertise, relationships and innovative technologies are backed by a flexible, cloud-based architecture and omni-commerce delivery that can guide operators to the next level in player experience.
We cater for even the largest spikes in transaction volumes, and can process 1,200+ transactions per second
We are 1st to market with many innovative solutions such as Mastercard MoneySend®
We have been a leading, award winning Payments Provider for over 30 years
We work with over 200 gaming operators globally
Globally, we support operators across sports betting, social gaming, lotteries, tribal gaming,
iGaming and more. Our bespoke solutions help operators to maximize their revenue opportunities
while providing a seamless experience for their players.
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Worldpay is a market leader for the gaming
payments industry
Global coverage
Unmatched global,
local coverage
We have unmatched global local acquiring capabilities with our own licences in Europe, North America, Brazil, Australia and are now extending to LATAM.
Tailored platform
Made for High Value
Events (HVE’s)
Our platform is made for gaming high volume events. Our Gateway has 99.99% uptime and handles 1,200+ TPS.
Global payouts
Leading global
payout capabilities
We have extensive payout capabilities worldwide enabling ability to push to both nominated cards and accounts.
Payment variation
Wide selection of
payment methods
We can provide access to many Local Payment Methods to suit operators and players globally.
Unmatched experience
Thorough industry
understanding
Our teams have 200+ years of collective gaming experience in our commercial roles, with a fully verticalized model since 1998.
High-touch support model
Know how to drive
operator profitability
We deliver a consultancy style approach with a full support team that can assist merchants every step of the way.
Eco-system coverage
Partners with the top
industry leaders
We have a network of top partners which allows us to provide a comprehensive solution for operators.
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Our experts with decades of gaming payments experience will support you every step of the way
Pre go-live
Post go-live
Business Development
Works with you to define appropriate solution(s) and ensures smooth go-live, ramp-up, and transition to your long-term Relationship Manager.
Solutions Consultant
Works with you to develop solutions to support your technical, financial and operational requirements.
Implementation
Provides close guidance through implementation and go-live. You will have a dedicated liaison between yourself and other Worldpay teams during onboarding and ongoing project work.
Relationship Manager
Single point of contact with a wealth of industry experience, managing your account to help meet your goals.
Corporate Support
Your support manager represents a ‘one-stop shop’ for operational support and other related queries post go-live.
Optimization
Your payments expert who can help provide guidance for best-in-class performance based on proprietary analysis, models and benchmarks.
Our teams are experts in:
Regulation
Payments
Technology
Worldpay’s verticalized gaming teams support:
Legal, Compliance, Schemes, Product Managers, Expansion Team.
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Hear from our clients
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Our products and services
A comprehensive suite of products and services that provide you with everything you need to take, make and manage payments.
-
Take
Global Acquiring - accept payments
International Scope and Scale, Cross-Border
Commerce, Settlement, FX Multicurrency
PricingPayment Options - accept payments
-
Make
Payouts – disburse funds all over the world
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Manage
Protect - safeguard your payments
Optimize - enhance your payments and authorization rates
Revenue Boost Token Management Service Authentication Account Updater AuthMax Preferred Customer Prime
Understand - analyze your payments data to improve performance
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Take Payments > Global Acquiring
Global Acquiring
Worldpay has acquiring licenses globally, helping operators to process payments from all over the world.
Our robust suite of secure processing solutions ensures that payments are settled quickly.
As a leading global acquirer, Worldpay processes over 40 billion transactions and $2.2 trillion of payment volume annually through our secure payment gateway. With decades of industry knowledge, Worldpay helps operators scale and expand into new markets seamlessly.
“At launch, we had an acceptance rate of 30%, which is very low. So we started working with the Worldpay team on how we could optimize. Now we have acceptance rates between 70% and 80%. And in some countries, itʼs higher.” - Carlos Soto, Betcris Head of Payment Solutions.
3 Key Benefits
01
Global payment
processing
Our vast international experience makes payment acceptance across borders easy. Whether you need to accept a new currency globally or add the latest digital wallet technology, we have the expertise to get you there. With support in 146 countries and 135 currencies, our solutions can cover your cross-border needs.
02
Maximize your
revenue
Leverage our network advocacy, data insights, and advanced payment technologies to meet new player expectations and help drive a more seamless payment experience. Our solutions are designed to not only protect and secure your transactions but also increase your revenue and increase acceptance rates.
03
Manage high volume
transactions
Process a large number of transactions seamlessly. Our robust platform ensures payments are quickly and safely settled even during peak season.
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Take Payments > Payment Options > Local Payment Methods
Local Payment Methods (LPMs)
With hundreds of payment methods to choose from, operators that provide their players with a variety of options could help build loyalty and reduce the risk of abandoning deposits or not completing a transaction1.
We support many LPMs and digital wallets for gaming operators. Offering a broad range of LPMs helps meet player expectations on speed, convenience, and payment choice. Our flexible approach and access to extensive wallet connections offer the right combination of payment options to suit playersʼ preferences.
“For a global organisation such as ours which has multiple payment needs across lots of different regions and jurisdictions, Worldpay gives us the courage, pace and reliability we need to make sure our customers have a great experience.” - Andrew Leydon from bet365
3 Key Benefits
01
Maximize
conversions
LPMs enable players to pay in their preferred payment method, whilst helping to maximize revenue for operators.
02
Appeal to a
global demographic
Localized payment options build brand familiarity and trust with customers.
03
Reduce the
risk of fraud
Some LPMs, such as digital wallets, require customers to confirm their identity before completing a transaction to help reduce fraud.
1. Worldpay (2023), Bet On It, Worldpay (worldpayglobal.com)
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Take Payments > Payment Options > Local Payment Methods
LPM map
Canada
LATAM
EMEA
APAC
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Take Payments > Multicurrency Pricing
Multicurrency Pricing
Fluctuating exchange rates can pose challenges to global operators. You can mitigate these risks by offering real-time currency conversions at the point of payment.
This also gives international players the opportunity to engage with your platform. By accepting multiple currencies, you can help remove the friction players face when converting their funds, and ultimately increase your customer base and revenue potential.
Worldpay offers the largest acquiring reach, allowing customers to pay in 135 currencies in 235 markets. With Multicurrency Pricing, you can present a locally recognized and accepted currency to your players, settle in your preferred funding currency, create clear transparency in the payment journey, and ultimately increase conversion rates.
3 Key Benefits
01
Increase sales
Break barriers and increase conversions by presenting customers with a familiar and preferred currency.
02
Greater control
Navigate the complexity and cost of international banking systems from one central account.
03
Reduce risk
Manage the risk of fluctuating foreign exchange rates and reduce margin volatility by providing guaranteed rates in advance of transactions.
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Take Payments > Payment Options > Open Banking
Open Banking
Open Banking is a secure way for consumers to share their financial information with regulated companies and make payments.
Payments are reflected on your customersʼ bank statements in near real-time, so they can easily keep track of their balance and outgoings. With Worldpay, this is a simple set-up and is available through your existing Worldpay integration1 using a single API2 so operators can benefit from a single provider who can cater for all elements of the service and offers reporting, reconciliation and refunds alongside an enhanced player experience.
3 Key Benefits
01
Reduce chargebacks by entrusting transaction security to the banking network.
02
Near real-time debits help your customers easily manage their money.
03
Lower cost of processing and reduced transaction processing fees.
1. By making minor adjustments.
2. Available through the Worldwide Payment Gateway (WPG)
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Make Payments > Payouts > Push to Account
Push to Account
70% of players factor in the speed of payout when deciding which operator to use1.
If players wait too long to get their winnings, they are likely to switch to another platform.
You can streamline your payouts and increase player retention with Worldpay’s Push to Account solution. This product offers low-cost quick payouts to approximately 225 markets in 135 local currencies, with access to a large banking network.
3 Key Benefits
01
Fast
payouts
We offer an extensive network of real-time payments, with 90% of our Push to Account payments reaching recipients’ accounts in near real-time, the same day or the next working day.
02
Strengthen loyalty and
attract new players
Enabling your customers to withdraw their winnings quickly will keep them coming back to your platform.
03
Save on cross-border
transfers
Our global banking network saves you as much as 85% on the cost of cross-border bank transfers*.
1. Worldpay (2020) Power your Payments for Gaming
* Compared against the price of an international payment at leading UK high street banks
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Make Payments > Payouts > Push to Card
Push to Card
With advances in mobile and contactless payments, players are increasingly expecting convenience, speed and efficiency when making and receiving payments.
By opting for Worldpay’s Push to Card solution, you can pay out funds in less than 30 minutes.
Push to Card enables operators to push funds to a card, mobile or digital wallet in real time, conveniently and securely through existing card networks (Visa Direct or Mastercard Send). All you need is your players’ card details, instead of their full account number. For extra protection, you can remove the need for your players’ card details using tokenization.
With Visa Direct, you can further reduce fraud as Visa has implemented the Account Name Indicator (ANI) service that allows the name on the card to be checked via an API.
3 Key Benefits
01
Increase player
retention
Backed by Visa or Mastercardʼs leading industry payment security, this simple, fast and secure way to payout helps improve player experience while building trust and loyalty.
02
Reduce business
costs
Cut down on costs by reducing manual processes.
03
Streamline
payouts
Choose the solution that helps you pay your players in the most convenient, efficient and cost-effective way.
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Manage Payments > Protect > Fraudsight
Fraudsight
Fraud prevention has always been critical to the gaming industry, and with more markets opening in recent years, fraud rates are on the rise.
Gaming has seen an increase of up to 50% in digital fraud levels.1 You can protect your business and minimize risk with FraudSight, a multi-layered fraud solution that combines data insights, technology, and payment fraud prevention expertise to accurately predict if a transaction is fraudulent. With data leveraged from over 40 billion annual transactions, unparalleled machine learning, and easy integration with our gateways, FraudSight is uniquely positioned to help mitigate fraud while increasing your approval rates.
With FraudSight, operators have been able to reduce fraud threefold, while improving acceptance rates in as little as one month. One online sports betting operator reduced their fraud levels by 94% in just three months, while improving transaction approval rates from 68% to 96%1.
3 Key Benefits
01
Increase revenue
Drive higher approval rates and minimize false positives.
02
Support from fraud
specialists
Round-the-clock fraud prevention with highly experienced fraud specialists.
03
Data advantage
Connecting Worldpay’s billions of transactions and insights on reported fraud and chargebacks.
1. Global Gaming Payments Report 2022 Global-Gaming-Payments-Report-2022.pdf (fisglobal.com)
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Manage Payments > Protect > Dispute Management
Dispute Management
Manage and take control of your chargebacks, simply and efficiently.
Worldpayʼs suite of chargeback management solutions is comprised of four products that work to protect revenue: Disputes Portal, Disputes Direct API, Disputes Deflector, and Disputes Defender. These solutions help minimize chargeback-related costs by reducing the rate at which disputes become chargebacks. We can help you take control of chargebacks with easy management, proactive defence, and enhanced reporting, all in one place.
3 Key Benefits
01
Reduce chargeback
volume
Deflect disputes before chargeback claims are initiated.
02
Relieve the burden of managing chargebacks
We handle the process of defending chargebacks, so you donʼt have to.
03
Simplify chargeback management
Get easy management, a proactive defense, and enhanced reporting in one solution.
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Manage Payments > Optimize > Revenue Boost
Revenue Boost
27% of players who encountered issues when depositing or withdrawing funds stated that it’s the top reason for leaving an app.1
In gaming, it’s now more important than ever to optimize your payments to enhance player experience. That’s why we built a set of capabilities that can be packaged together to solve your most complicated payment needs.
Revenue Boost is a set of payment optimization solutions that leverage data, intelligence and expertise to lower costs and increase approval rates, leading to an increase in your revenue. This includes solutions such as Account Updater, Token Management Service, AuthMax and Reporting, among others.
With Revenue Boost, we can add value to your payment process and player experience without adding complexity and risk.
3 Key Benefits
01
Increase approval
rates
Revenue Boost maps issuer preferences and makes recommended changes to the authorization to help increase the likelihood of approval.
02
Boost sales
Through intelligent routing and machine learning capabilities, you can automate optimized outcomes.
03
Simple integration
Minimal integration is required and itʼs not dependent on single technology.
1. PayNearMe (2023), iGaming Payment Optimization is Key to Player Retention,
https://home.paynearme.com/resources/research/gaming-research-2023/
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Manage Payments > Optimize > Token Management Service
Token Management Service
The gaming industry remains a common target for cyber-attacks due to the large user base and valuable data held by operators.
Attackers are motivated to illegally access gaming systems to steal customer data1.
Protect your business and your players by replacing their sensitive card information with a unique token identifier. Worldpayʼs tokenization facilitates subsequent payments without the need to capture card details from the same player again – their card details are stored on our servers, removing the need for operators to store card data. By using our tokenization services, you can improve your payment authorization rates, gain built-in account updater and minimize fraud.
“One of the things Iʼm most excited about next is Network Payment Tokens and I know that Worldpay has a great team for product implementation”. - Marc Cregan, Payments Business Development Manager of Flutter UK & Ireland
3 Key Benefits
01
Data protection
Protect your playersʼ sensitive data when processing payments.
02
Increase approvals
Eliminate data mismatches that result in false positives.
03
Device based
tokenization
Credentials are stored in your playersʼ devices rather than your business environment for payment acceptance at the point of sale.
How Tokenization works?
1. Imperva (2023), Why attackers target the gaming industry,
https://www.imperva.com/blog/cyber-attacks-gaming-industry/
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How tokenization works
Manage Payments > Optimize > Authentication
Authentication
Payment security remains important for operators and players. Customer authentication solutions can help operators verify the identity of players, without compromising security, compliance or convenience.
It also helps reduce the risk of fraud and combat money laundering activities1.
Protect your business and minimize costly declines with Authentication. Our Strong Customer Authentication (SCA) service, Authentication, allows merchants to authenticate high-risk transactions with confidence. Authentication helps increase issuer approvals for transactions affected by PSD2, while reducing friction when paying. Player-friendly authentication of payment and mobile optimization comply with PSD2 requirements while helping lift sales. The flexible model supports 3DS1 and 3DS2, with more payment authentication mechanisms to improve the player experience.
3 Key Benefits
01
Increase issuer
approvals
Issuers receive the data they need to authenticate transactions and challenge only the riskiest.
02
Uplift sales
Players are offered a range of authentication options to reduce fraud, drive more revenue and improve their gaming experience.
03
Mobile optimization
Authentication supports in-app, mobile and mobile wallet transactions for authentication.
1. CBG (2023), Why is identity verification important for gaming operators,
https://www.gbgplc.com/en/blog/why-is-identity-verification-important-for-gaming-operators/
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Manage Payments > Optimize > Account Updater
Account Updater
The most common problem with deposits in gaming is card declines, with the issue affecting 26% of players1.
Reduce friction with card-on-file and recurring payments by automating card updating and ensuring the customersʼ payment card details are accurate and up to date. Powered by our network connections, Account Updater helps simplify the process for card-on-file and recurring payments. With this innovative card updater service, you can deliver the easy, frictionless payment experience players expect, increase acceptance rates, boost revenue, improve retention and strengthen brand loyalty.
3 Key Benefits
01
Higher acceptance
rates
Provide a positive payment experience and minimize revenue loss due to card declines.
02
Increase player
retention
Strengthen your relationships with your players by providing them with a seamless gaming experience.
03
Reduce friction
Deliver a seamless, easy point of engagement with real-time account updating.
1. PayNearMe (2023), iGaming Payment Optimization is Key to Player Retention,
https://home.paynearme.com/resources/research/gaming-research-2023/
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Manage Payments > Optimize > Authmax
Authmax
Players want a positive gaming experience without interruption. 23% of customers leave a gaming website and decide not to come back if they encounter issues when making a payment1, and these dropouts result in lost revenue.
Raise card-not-present approval rates to help reach your revenue potential. Using transaction data and behavior-driven rules, AuthMax helps increase your approval rate so you can capture higher approvals, retain customers, and generate more revenue.
3 Key Benefits
01
Increase
authorization rate
Switch on our turnkey service and watch your approval rates rise.
02
Generate revenue
Leverage insights gained from over 40 billion annual transactions to capture higher approvals, retain customers and increase revenue.
03
Minimize false declines
Built-in services proactively tailor authorization data based on issuer and card preferences to avoid false declines.
1. PayNearMe (2023), iGaming Payment Optimization is Key to Player Retention,
https://home.paynearme.com/resources/research/gaming-research-2023/
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Manage Payments > Optimize > Prime
Prime
Routing your transactions to the most cost-efficient network can generate interchange savings of up to 50% per transaction, however, there are so many debit network options and related factors to consider.
Through powerful automation that defaults to the cheapest debit network, Worldpay’s Prime for Card-Not-Present (CNP) transactions is changing the game for merchants selling in the U.S. Via dynamic data science, the smart solution meticulously monitors and optimizes algorithms, channeling merchants onto the most cost-effective course. Using Prime, our customers saved more than $150 million in a 12-month period1.
3 Key Benefits
01
Substantial
savings
With least-cost routing, thereʼs potential to win big on savings for debit acceptance fees.
02
Transaction
safety net
Transactions declined by debit networks are automatically retried through the credit networks for extra payments protection.
03
Overrides
Merchants can play their best hand, controlling how debit cards and credit cards are processed.
1. Worldpay from FIS Prime brochure
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Manage Payments > Understand > Reporting
Reporting
We provide a payments analytics platform that automatically gathers all of your processor, acquirer, and gateway reports.
Data is broken down into actionable insights with no effort required from you. By connecting our technology to your payment provider portals, files are automatically retrieved daily, and you are presented with data that you can drill into to make business improvements. You will also receive notifications for spikes, approvals drop, or if chargebacks increase from your customized thresholds.
3 Key Benefits
01
Reduce the impact
of chargebacks
Track chargeback rates by scheme and explore reason codes that indicate where to make process improvements.
02
Reconcile payments
effortlessly
Match provider settlement batches to bank statements and reconcile by the transaction.
03
Identify
payments trends
View data and date comparisons to determine and replicate positive changes to performance.
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Our network
of partners
Worldpay collaborates with vital gaming, PSP and orchestration partners across the industry to facilitate a comprehensive gaming payment solution. Our strategic relationships empower Worldpay to deliver unparalleled payment services, dedicated to fueling the growth of our clients.
Turnkey solutions
Worldpay partners with turnkey solutions for backend systems, website designs, gaming software, payment integration, player support tools and more. Turnkey solutions help enable merchants to launch a fully functional online gaming platform faster.
Orchestration
A payment orchestration platform (POPs) is a software layer that provides integrations, routing, visibility and reporting across multiple payment types and providers. POPs help merchants to leverage the complementary capabilities of multiple providers.
PSP
Worldpay collaborates with third-party payment service provider (PSPs) to facilitate electronic payments via a gateway solution, third-party acquiring solutions, APMs and VAS. PSPs enable merchants to accept payments from a broader audience, expand payment options and streamline payment experiences.
Payment solutions
Worldpay collaborates with Payment Solution partners to provide end-to-end financial solutions, covering geographies, channels and products. Our partnerships with industry leading Payment Solution companies enable merchants to remove roadblocks and integrate seamlessly with tech stacks.
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Our associations
Our teams have years of expertise in the gaming market and deep working
relationships with regulatory and industry bodies to help operators quickly
scale and enter new markets.
American Gaming Association
The AGA leads a rigorous, inclusive process to define our industry’s positions on all significant issues. They support policies that promote industry reinvestment and innovation. Worldpay’s teams sit on several boards within this association helping drive the conversations for payments and regulations across states.
The Indian Gaming Association
The association works to protect and preserve the general welfare of tribes. IGA works with the Federal, State and Tribal governments to develop sound policies and practices and to provide technical assistance and advocacy on gaming-related issues. IGA works to maintain and protect tribal sovereignty. Worldpay are committed to supporting and working with Tribes in gaming and across their enterprises.
The Canadian Gaming Association (CGA)
A national trade association that represents leading operators and suppliers in Canada’s gaming, sports betting, eSports, and lottery industries. Our team chairs the Payments Committee, discussing key topics that will impact operators and their growth plans.
International Gaming Standards Association
The International Gaming Standards Association is a non-profit trade association that creates Standards and Best Practices with benefits for gaming, operators, regulators, and suppliers.
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Thought leadership
Discover thought leadership from the people who live and
breathe payments and gaming.
Payments performance:
Little updates, bigger wins
- A strong payment strategy grows by analyzing data, keeping on top of market trends and staying ahead of fraud.
- Our report is backed by extensive consumer research and our own industry expertise, providing practical and actionable how-tos for harnessing the power of payments. Gain valuable perspectives from industry leaders across the payments ecosystem and learn from real-world success stories.
- By adopting an optimization-focused approach to payments, merchants can drive more revenue and reduce costs, allowing them to invest in initiatives that enhance the customer experience.
Learn how to drive growth and gain an edge over the competition
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Thought leadership
Discover thought leadership from the people who live and
breathe payments and gaming.
Bet on it: a look at what’s next
- We are analyzing generational differences and the state of gaming across the US to help operators play their ace in this exciting market.
- Our research, in collaboration with global trends intelligence agency Stylus, looks into the state of the gaming industry, and explores the top trends we believe are shaping the full customer journey – from initial deposit to payout of winnings.
Get ready to know your players – and their payment decisions – a little better.
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Get in touch with the team to learn more
© 2025 Worldpay, LLC. Worldpay® and any associated brand names/logos are the trademarks of Worldpay, LLC and/or its affiliates. All other trademarks are property of their respective owners.
February 2025
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